FAQ
A practical FAQ covering pricing, billing, security, onboarding, integrations, support, and migration expectations.
Yes. Every project starts on a 30-day Pro trial — no card required — so teams can validate workflow fit before paying. Convert to Pro or Business as job volume, team size, integrations, and controls grow.
Pro covers active service businesses with up to 10 members. Business raises the cap to 50 members, lifts the API rate limit, adds custom roles, and includes priority support.
No — Pro and Business both include read+write API keys. The difference is rate limit: Pro allows 120 API requests/min, and Business allows 600/min for heavier integration loads.
Yes. Every project includes an audit-ready activity log, role-based permissions, project boundaries, and admin controls across the Pro and Business plans.
Yes. Flowdexa is built around role-based access, project boundaries, and admin controls so employees, dispatchers, managers, finance, and owners can have different access.
Flowdexa uses compliance-ready operating patterns such as controlled access, auditability, support workflows, and documented data handling. Certification claims should be added only after the business completes the relevant audits.
Yes. Flowdexa maps generic work records into operational objects such as employees, schedules, bookings, projects, services, approvals, resources, leave, and payroll inputs.
Small teams can validate quickly. Enterprise rollout should follow a phased plan: setup, pilot workflows, role review, integration scope, then broader adoption.
Bring operations, IT, finance, and one frontline workflow owner. That mix keeps the conversation grounded in enterprise controls and daily execution.
Flowdexa includes API documentation for reporting, finance, payroll, booking, identity, and automation workflows. Business users can stay in the Product Guide while technical teams use the API section.
Pro includes standard support paths, Business includes priority support, and Enterprise includes escalation, onboarding, SLA planning, and success guidance.
Yes. Enterprise and larger Business customers can align onboarding, workflow mapping, security review, and integration planning during the sales process.
Talk to our team about rollout, security, integrations, or anything specific to your operating model.